- How do I create an account?
You can create an account by clicking the “Register” button in the top right corner of our homepage and filling in the required information. Once completed, you will receive a confirmation email. - How do I modify my account information?
After logging into your account, go to the “Profile” or “Account Settings” page to update your personal information, password, and contact information at any time. - Where can I check the status of my orders?
After logging into your account, you can view the details and current status of all your orders in the “Order History” section. - What if I’m not satisfied with my purchase?
Please refer to our Refund Policy. If you would like to return or exchange your item, please contact us within the specified timeframe after receiving it. We will provide you with detailed return procedures. - Do you ship internationally?
We currently only ship within the United States. International shipping plans are in the works, so please stay tuned for updates. - What payment methods can I use?
We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. All payment transactions are processed through a secure payment platform. - How is the privacy and security of the website?
Our Privacy Policy details how we collect, use, and protect your personal information. We implement strict security measures to protect your data from unauthorized access.
- How can I contact customer service?
If you have any questions or need assistance, please contact our customer service team via email (jesus@ocaman.shop) or phone (+1 (747) 375-0950). We will be happy to assist you.
If you have any further questions, please feel free to contact us!